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- How Japanese law defines ijime (いじめ), and why your child’s own suffering is at the center of it
- The latest national figures from Japan’s Ministry of Education (MEXT)
- What every Japanese school is legally required to have: a policy, a team, and a duty to check the facts
- What a “serious incident” (jūdai jitai, 重大事態) is, and why the word matters
- How to report, escalate and keep records, with a note in Japanese and phrases for meetings
- Help lines you can call, and an honest comparison of staying, changing schools or learning online
This article is general information for parents, not legal advice. If your child is in danger, has been hurt, or talks about not wanting to live, contact emergency services (110 for police, 119 for ambulance) or a doctor straight away, and tell the school the same day. You do not need to follow the steps below first.
What “ijime” means under Japanese law
Japan’s Act for the Promotion of Measures to Prevent Bullying (いじめ防止対策推進法, Act No. 71 of 2013) sets out a legal definition of bullying in Article 2. In our translation, it reads:
“Ijime” means an act by another child who has a certain personal relationship with the child, such as attending the same school, that has a psychological or physical effect on the child (including acts carried out over the internet), and that causes the child who is the target of the act to feel mental or physical suffering.
The original Japanese ends with the words 「当該行為の対象となった児童等が心身の苦痛を感じているもの」: the test is whether the child on the receiving end feels mental or physical suffering. The law does not require the other child to have meant harm, for the behavior to be repeated, or for adults to agree that it was “serious.” MEXT’s national basic policy adds that schools should take care that the “feels suffering” requirement is not interpreted narrowly.
It is your child’s experience that counts
Article 2 of the Act has three elements. None of them asks whether the other child “meant it.”
01
A relationship
The other child has a personal connection to yours, such as the same school, class, club or cram school. Strangers are not the focus of this Act.
02
An act
Anything with a psychological or physical effect: words, exclusion, hitting, taking things. The law says this includes acts over the internet.
03
Felt suffering
Your child feels mental or physical suffering because of it. This is the child’s own experience, not an adult’s judgment of how bad it looks.
This is why the words “my child is suffering” (苦痛を感じています) matter so much when you speak to the school.
This definition is broader than many parents expect. The table below shows common things families hear, and what the law actually says.
| What you might hear | What the Act says |
|---|---|
| “It was only once.” | Repetition is not part of the legal definition. |
| “They were just joking.” | The test is whether your child feels suffering, not the other child’s intent. |
| “It happened in a group chat, not at school.” | Acts over the internet are included, if there is a school relationship. |
| “It’s just a fight between friends.” | MEXT’s basic policy warns against reading the definition narrowly; the facts still need checking. |
One important boundary: the Act covers schools defined in Article 1 of the School Education Act (public and private elementary, junior high, high schools and similar). An international school that is not one of these falls outside that definition. If your child is at an international school in Japan, our guide to bullying at international schools is more relevant.
How common it is: the latest national figures
Every year MEXT publishes a national survey of “problem behavior and school non-attendance” (児童生徒の問題行動・不登校等生徒指導上の諸課題に関する調査). The results for the 2024 school year (令和6年度) were released on 29 October 2025.
| Measure (school year 2024) | Figure | Previous year |
|---|---|---|
| Recognized bullying cases, all schools | 769,022 (a record high) | 732,568 |
| of which elementary schools | 610,612 | – |
| of which junior high schools | 135,865 | – |
| Cases per 1,000 students | 61.3 | 57.9 |
| Serious incidents (jūdai jitai) | 1,405 (a record high) | 1,306 |
| Serious incidents not recognized as bullying beforehand | 490 (34.9%) | – |
One figure stands out for parents: about a third of serious incidents had not been recognized as bullying before they became serious. The MEXT summary also reports that the most common type at every school level is teasing, verbal abuse, threats or being told hurtful things, and it records 27,365 cases of slander or unpleasant acts via computers or phones.
For you, the lesson is simple: tell the school early, and in writing, even if what is happening seems small. You don’t need to wait until you are sure it “counts.”
What every Japanese school must already have in place
Under the Act, schools are not just expected to “deal with” bullying when parents complain. They have standing duties, whether or not a problem has been reported yet.
A policy, a team, and a duty to check the facts
These three duties come from Articles 13, 22 and 23 of the Act. You can ask about each one by name.
01
A written policy
Each school must set a school basic policy for preventing bullying (学校いじめ防止基本方針). MEXT’s basic policy says it should be easy for parents to find, for example on the school website.
02
A school team
Each school must have an organization of several staff, working with people who have psychology or welfare expertise. Bullying should not be handled by one teacher alone.
03
Fact-checking
When a child seems to be bullied, the school must promptly check the facts, report the result to the body that runs the school, and then support your child.
If you are told “the homeroom teacher is handling it,” it is fair to ask whether the school team knows too.
| Duty | Where it comes from | What you can ask for |
|---|---|---|
| School anti-bullying policy | Act, Article 13; MEXT basic policy | A copy of the policy, and where it is published |
| Anti-bullying organization at school | Act, Article 22 | Confirmation that your report has been shared with it |
| Staff share every sign with that team | MEXT basic policy | Assurance that concerns are not kept within one class |
| Prompt fact-checking and a report to the school’s operator | Act, Article 23(2) | A timeline, and the result explained to you |
| Ongoing support for your child and guidance for the other child | Act, Article 23(3) | A concrete plan: who, what, and when it will be reviewed |
MEXT’s basic policy is direct on the second point: staff should report even small signs, concerns and complaints to the school team immediately, without keeping them to themselves or deciding on their own that no response is needed. The same policy says the school’s anti-bullying policy should be explained to students and parents at enrollment and at the start of each school year. So asking for it is an ordinary request, not a confrontational one.

Serious incidents (jūdai jitai): the word that changes the process
Article 28 of the Act defines two kinds of serious incident (重大事態, jūdai jitai). When one is suspected, the school or the body that runs it must set up an investigation to clarify the facts, and afterwards must give the bullied child and their parents appropriate information about what was found.
| Type | What the law says | How MEXT guidance applies it |
|---|---|---|
| Type 1 (Article 28(1)(i)) | There is suspicion that bullying has caused serious harm to the child’s life, mind and body, or property | 768 such cases were recorded in school year 2024 |
| Type 2 (Article 28(1)(ii)) | There is suspicion that bullying has forced the child to be absent from school for a considerable period | MEXT’s 2024 guidelines use 30 days of absence in a year as a guide; 897 such cases were recorded (some cases are both types) |
Two details in MEXT’s guidelines (revised August 2024) are especially useful for parents:
You don’t have to wait for 30 days. The guidelines say that when a child has been absent continuously for some time and bullying may be the reason, the school should report to and consult with the body that runs it before the absence reaches 30 days.
What you say counts. The guidelines say that when a child or parent states that bullying has caused serious harm, the school should treat it as a serious incident and proceed with reporting and investigation, even if at that point the school thinks it is not the result of bullying or is not serious.
For public schools, the Act requires serious incidents to be reported to the head of the local government (Article 30). For private schools, the report goes to the prefectural governor (Article 31). If your child has stopped going to school because of bullying, our guide to school refusal in Japan explains the wider system of support.
Asking for a matter to be handled as a serious incident is a request under the law, not an accusation. Parents often find it helps to say it plainly and in writing, and to ask what the next step and timeline will be. See the phrases table below.
How to raise it with the school, step by step
Japanese schools usually work through a clear chain of roles, and things tend to move faster when you follow it, in writing, one step at a time.
Step 1: Listen, then write it down. Let your child tell you what happened without interrupting. Afterwards, note the dates, places, names and their exact words.
Step 2: Contact the homeroom teacher (tannin, 担任). A short written note or email creates a record. Many schools also use a contact notebook (renrakuchō, 連絡帳) or an app; keep copies of anything you send.
Step 3: Ask for a meeting and a plan. Ask who is handling it, whether the school team knows, and when you will hear the results of the fact-check.
Step 4: Send a short summary afterwards. Write down what was agreed, and send it to the teacher so both sides have the same record.
Step 5: Follow up, and move up a level if nothing changes.
| Level | Who | When to go to the next level |
|---|---|---|
| 1 | Homeroom teacher (担任, tannin) | No clear plan, or nothing changes by the agreed date |
| 2 | Head of the grade (学年主任, gakunen shunin) | The behavior continues, or your child’s wellbeing is getting worse |
| 3 | Vice principal (教頭 or 副校長) and principal (校長) | You are not getting clear answers, or the plan isn’t being followed |
| 4 | Public school: the city’s board of education (教育委員会) Private school: the school corporation, then the prefecture’s office for private schools | Ask what they can and can’t look into, and keep all your records |
The school counselor (スクールカウンセラー) can also be a useful contact at any stage, both for your child and for you. At every level, keep the focus on your child’s safety and on what you want to happen next, such as a change of seat, adult supervision at breaks, or a weekly check-in.
Keeping records, and a note you can hand in
A simple log makes it much easier for the school to check the facts, and much harder for a concern to be forgotten when staff change in April. Save screenshots of messages before they can be deleted.
| Date | What happened | Who / witnesses | Effect on your child |
|---|---|---|---|
| e.g. 10 Oct | Classmates imitated her accent during lunch and laughed | Three children; teacher on lunch duty nearby | Didn’t eat; stomach ache next morning |
| e.g. 14 Oct | Removed from the class LINE group | Group admin (classmate); screenshot saved | Asked to stay home |
If writing in Japanese feels daunting, the note below can be adapted and handed to the homeroom teacher. It is polite, factual and refers to the law without sounding hostile.
〇〇先生
いつもお世話になっております。〇年〇組〇〇〇〇の保護者の〇〇です。
子どもが、同じクラスの児童から次のような行為を受けていると話しており、本人はとてもつらい思いをしています。
・〇月〇日:(できごと)
・〇月〇日:(できごと)
いじめ防止対策推進法に基づき、事実確認と今後の対応についてご相談したく、面談のお時間をいただけますでしょうか。あわせて、学校いじめ防止基本方針も拝見できれば幸いです。
日本語での細かいやり取りに不安があるため、可能であれば通訳の手配、または書面でのご回答をお願いできますと助かります。
どうぞよろしくお願いいたします。
In English, the note says: my child tells me they are being treated in the following ways by classmates and is suffering; I would like to meet to discuss fact-checking and next steps under the anti-bullying law; please share the school’s anti-bullying policy; and, because detailed Japanese is difficult for me, I would be grateful for an interpreter or written replies if possible.

Phrases for school meetings (English and Japanese)
You can bring this table to a meeting, or point to a line. It is also completely reasonable to bring a Japanese-speaking friend or to ask whether the school or your city can arrange interpretation.
| What you want to say | In Japanese |
|---|---|
| My child is being bullied and is suffering. | 子どもがいじめを受けていて、とてもつらい思いをしています。 |
| Could you check the facts and tell us the results? | 事実確認をしていただき、結果を教えていただけますか。 |
| Has this been shared with the school’s anti-bullying team? | この件は、学校のいじめ対策の組織で共有されていますか。 |
| Who is our contact, and when will we hear back? | 窓口はどなたで、いつ頃ご連絡いただけますか。 |
| May I have a copy of the school’s anti-bullying policy? | 学校いじめ防止基本方針をいただけますか。 |
| Please make sure my child feels safe while you look into this. | 確認の間も、子どもが安心して過ごせるよう配慮をお願いします。 |
| My child cannot attend school because of this. Please handle it as a serious incident. | いじめが原因で登校できていません。重大事態として対応していただけますか。 |
| Could you give me what we agreed today in writing? | 本日お話しした内容を、書面かメールでいただけますか。 |
| May I take notes? | 記録のため、メモを取らせていただいてもよろしいですか。 |
Help outside the school
You and your child don’t have to rely on the school alone. These national services are run by the government. The first is in Japanese; the Ministry of Justice also offers human rights counseling in English and other languages. For a wider list, see our guide to where to get help in Japan.
| Service | Contact | Details |
|---|---|---|
| 24-hour Children’s SOS Dial (24時間子供SOSダイヤル), MEXT | 0120-0-78310 | Toll-free, 24 hours including nights and holidays; for children and parents. Calls usually go to the board of education’s counseling service where you are calling from. |
| Children’s Human Rights 110 (こどもの人権110番), Ministry of Justice | 0120-007-110 | Free; weekdays 8:30–17:15; answered by Legal Affairs Bureau staff or human rights volunteers. |
| Foreign-Language Human Rights Hotline (外国語人権相談ダイヤル), Ministry of Justice | 0570-090-911 | Weekdays 9:00–17:00 (not over New Year); English, Chinese, Korean, Filipino, Portuguese, Vietnamese, Nepali, Spanish, Indonesian and Thai. An online form is also available in these languages. |
At home, watch for signs that things are getting heavier: dread on Sunday evenings, headaches or stomach aches on school mornings, changes in sleep or appetite, or your child no longer wanting to talk about school. If you notice these, speak to your child’s doctor, and let the school know in writing that your child’s wellbeing is affected. Most of all, tell your child clearly that it is not their fault, and that adults are acting on it.
Stay, change school, or learn online? An honest comparison
Sometimes, even with effort on all sides, a school stops being a safe place for a particular child. Changing is not giving up. For public elementary and junior high schools, MEXT explains that a city board of education can change the designated school on a parent’s request (学校教育法施行令第8条, shiteikō henkō), and that a child can attend a school in another municipality by agreement (Article 9, kuiki-gai shūgaku). MEXT names bullying as a reason, and says that when a bullied child or their parents wish it, boards should consider this flexibly, whether at the start of the year or partway through. Each board publishes its own requirements, so ask yours.
Stay, change schools, or learn online
| Stay with support | Change school | Online school | |
|---|---|---|---|
| Keeps friends and routine | ○ | × fresh start | △ outside school |
| Distance from those involved | × | ○ | ○ |
| Covered by the bullying Act | ○ | ○ Japanese school | × not Article 1 |
| Attendance recognized in Japan | ○ | ○ | × not confirmed |
| In-person school life | ○ | ○ | × |
○ = generally yes △ = depends × = generally no or not confirmed / General tendencies, not a judgment on any particular school. As of September 2026.
An online school is not a way around every social difficulty; children still have to get along with classmates, and conflicts can happen online too. What changes is the setting. If you are considering it, check with your board of education how your child’s enrollment and attendance at their Japanese school would be handled, because this depends on your child’s situation. Our guide to attendance recognition and costs explains how “shusseki atsukai” (出席扱い) works.

An online option built around small classes: NIJIN GLOBAL ACADEMY
NIJIN GLOBAL ACADEMY (NGA) is an online international school for ages 6–18, run by NIJIN, the company behind this site. Its FAQ says families both abroad and in Japan can join. We mention it because its design responds to some of the problems described above. Please read the limitations as carefully as the features.
| What NGA says it offers | What that could mean after bullying |
|---|---|
| Classes of eight, the same small group every day, and a daily morning circle | Fewer children and relationships that build gradually |
| Bilingual (English and Japanese) mentors who stay with each small group | A named adult who knows your child, in both languages |
| No rankings; describes itself as a place where children “cheer each other on rather than compete” | Less of the comparison that can fuel status games |
| Classes in an environment outsiders can’t freely enter; mentors watch over online interactions (FAQ) | A closed setting rather than open social media |
| No entrance exam and no English requirement; children who have struggled with attendance are welcome | No need to “prove” readiness after a hard year |
NGA opens in September 2027. Free trial classes are planned monthly from September 2026. Tuition has not been published yet; NGA says fees will be well below in-person international schools and will be shared first with its mailing list. There is no physical campus. NGA is not a Japanese “ichijō” (Article 1) school, so it does not give a Japanese school diploma, and the bullying Act described above does not apply to it. We could not find any statement on NGA’s site about attendance recognition (shusseki atsukai) at a child’s Japanese school. Its FAQ says mentor hiring criteria, absence policies, and enrollment and withdrawal policies (including joining mid-year) are still being prepared, and we could not find a published anti-bullying procedure. Figures such as “1,000+ students” or a 97% attendance-recognition rate belong to its sister school, NIJIN Academy, not NGA.
NIJIN GLOBAL ACADEMY is an online international school for ages 6–18, with classes of eight and English–Japanese bilingual mentors. It opens in September 2027, with free trial classes planned from September 2026; tuition is yet to be announced.
Frequently asked questions
Sources used for this article
- e-Gov Law Search (Digital Agency), 「いじめ防止対策推進法」 (Act No. 71 of 2013), Articles 2, 13, 22, 23, 26, 28, 30, 31: e-gov.go.jp
- MEXT, 「いじめ防止対策推進法(平成25年法律第71号)」 (reference text): mext.go.jp
- MEXT, 「いじめの防止等のための基本的な方針」 (11 October 2013, last revised 14 March 2017): mext.go.jp (PDF)
- MEXT, 「いじめの重大事態の調査に関するガイドライン」 (revised August 2024): mext.go.jp (PDF)
- MEXT, 「令和6年度児童生徒の問題行動・不登校等生徒指導上の諸課題に関する調査結果及びこれを踏まえた対応の充実について(通知)」 (29 October 2025): mext.go.jp
- MEXT, 「令和6年度 児童生徒の問題行動・不登校等生徒指導上の諸課題に関する調査結果の概要」 (29 October 2025): mext.go.jp (PDF)
- MEXT, 「就学すべき学校の指定の変更や区域外就学について」: mext.go.jp
- MEXT, 「24時間子供SOSダイヤル」について and 子供のSOSの相談窓口: SOS Dial / help lines
- Ministry of Justice, 「外国人のための人権相談」: moj.go.jp
- Ministry of Justice, 「こどもの人権110番」: moj.go.jp
- NIJIN GLOBAL ACADEMY, FAQ and “Why NGA” pages (checked September 2026): FAQ / Why NGA / Tuition & Admissions

If your child needs a fresh start away from the classroom where things went wrong, NIJIN GLOBAL ACADEMY offers live online classes of eight with bilingual mentors and no rankings. It opens in September 2027, and we could not confirm how attendance would be treated at a Japanese school, so please check with your board of education too.
Published: 22 September 2026 / Last updated: 22 September 2026

